1. Booking Deposit
In order to confirm your booking, a 30% deposit of the total hire fee is payable within fourteen days of making the booking. The balance of the hire fee is payable within one week of your event.
2. Security Deposit
A security deposit of $100 or 10% of your total order (whichever is higher) will be required in addition to your hire fee. This is fully refundable upon return and inspection of the items you have hired. The security deposit is for Poppy Tom Vintage Treasures peace of mind to cover any breakages or damage that may occur.
3. Pick Up & Delivery
Pick up is the preferred method and is available the day prior to your event from Cambridge (just outside Hobart). Return of hire items is required on the first week day after your event – for instance if your event is on a Saturday, you will be required to return the items on the following Monday.
4. Cancellation of Booking
A cancellation fee of $50 or your deposit paid (whichever is less) will be incurred should you cancel your booking.
5. Cleaning of Items (if applicable)
It is expected that all items are cleaned prior to being returned. Should items not be cleaned, a fee for this service will be incurred.
6. Condition of Items
All of our treasures have been truly loved and may look worn – this is part of the vintage appeal of our items, therefore you should not expect them to look brand new.
7. Minimum Order Value
Please note that there is a minimum order value of $50. This excludes any delivery costs that may be applicable.